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Omnichannel Strategy

Ensure that you support your customers via the channels that they prefer. Customers expect to communicate via their preferred channels, but which channels are most used by your customers? And how do you integrate these best in your Salesforce implementation?
  • Omnichannel Analysis
  • Omnichannel Strategy Design
  • Omnichannel Implementation Support

Computer Telephony Integration with Salesforce

Salesforce Omnichannel allows integration via e-mail, web, chat, etc. But how will you align these channels with incoming phone calls?
  • Omnichannel Analysis
  • Communication Platform Selection
  • Business Analysis
  • Project Management

Salesforce Implementations

You require extra resources for Salesforce Service Cloud implementations? We may help you with
  • Business Analysis
  • Project Management
  • Salesforce Configuration